ChatBox 360 Suite

Effective Date: 30-07-2024

Introduction

Welcome to ChatBox 360 Suite, a product of Sphinix Marketing. This privacy policy explains how we collect, use, and protect your personal information when you use our services.

Information We Collect

We collect the following types of information:

  1. Personal Information: When you register for an account, we may collect personal details such as your name, email address, phone number, and company information.
  2. Usage Data: We collect information about your interactions with our platform, including the features you use, the time spent on the platform, and other related metrics.
  3. Device Information: We collect information about the devices you use to access our services, including IP addresses, browser types, and operating systems.

How We Use Your Information

We use your information for the following purposes:

  1. Service Delivery: To provide, maintain, and improve our services.
  2. Communication: To communicate with you, including sending updates, notifications, and support messages.
  3. Analytics: To analyze usage patterns and improve our platform’s functionality and user experience.
  4. Security: To protect against, identify, and prevent fraud and other unlawful activity.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with:

  1. Service Providers: Third-party vendors who assist us in operating our platform, conducting our business, or serving our users.
  2. Legal Obligations: When we are required to comply with legal obligations, court orders, or government regulations.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  1. Access: Request a copy of the information we hold about you.
  2. Correction: Request correction of any incorrect or incomplete information.
  3. Deletion: Request the deletion of your personal information, subject to legal obligations.
  4. Opt-Out: Opt-out of receiving marketing communications from us.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Sphinix Marketing

  • Email: [email protected]
  • Address: B-3, Shantiniketan Complex, Parimal Chowk, Waghawadi Road, Bhavnagar, Gujarat, 364001

By using our services, you agree to the terms of this privacy policy.